Managing incidents in Microservices
Microservices solve a lot of problems, especially once the company scales. But this change doesn’t just require a change in how we build software, it also requires a change in how we operate the software. Once we talk about operations, we must ready to take the on-call and solve critical problems affecting our systems and essentially our users. With multiple services with dependencies and stakeholders, challenges like finding out the right team to handle the incidents, creating actionable alerts, and managing the incident response process arise. In this talk, I’ll talk about these challenges by giving the reasoning behind and propose some solutions to these real-world problems.