DAY 1, OCTOBER 18
11:00 - 11:45

DEVOPS STREAM C

Serhat Can
Technical Evangelist
Atlassian
Turkey
English
Middle

ABOUT THE SPEAKER

Serhat Can is a versatile engineer who has built and operated products as part of the Opsgenie team. He currently works at Atlassian, focusing on Opsgenie. His main interest as the Technical Evangelist is helping teams build better on-call and incident response practices.

He has a special interest in Serverless product family of AWS and shares his production experiences with others as an international speaker. He is an AWS Community Hero. As a writer, he has published many articles and ebooks on websites, you already read.

Serhat contributes to the community as an event organizer as well as a speaker. He is a Devopsdays core team member where he helps local DevOps communities organize events in 70+ cities. He also hosts many local events in İstanbul and Ankara such as Serverless Turkey meetup, DevOps Turkey meetup, and Devopsdays İstanbul.

SPEECH: Managing incidents in Microservices

Microservices solve a lot of problems, especially once the company scales. But this change doesn’t just require a change in how we build software, it also requires a change in how we operate the software. Once we talk about operations, we must ready to take the on-call and solve critical problems affecting our systems and essentially our users. With multiple services with dependencies and stakeholders, challenges like finding out the right team to handle the incidents, creating actionable alerts, and managing the incident response process arise. In this talk, I’ll talk about these challenges by giving the reasoning behind and propose some solutions to these real-world problems.